Team Captain: Dynamic Shift Leader for Retail

Rally House; Lewis Center (OH); On-site; USD 21,000 - 23,000; Part time

Job summary

Rally House in Lewis Center, OH is seeking a Team Captain to guide the store floor with energy and urgency, elevating the guest experience and supporting teammates. This role focuses on clear communication, coaching, and maintaining store standards during shifts.

The Team Captain will lead service, merchandising, and daily operations while ensuring promotions and events run smoothly and guests feel welcome. This is a part-time role with a dynamic retail environment.

Qualifications

• Must be at least 18 years old.
• 1–2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events.

Responsibilities

• Onboard and train new team members.
• Support onboarding and training of new team members.
• Lead recovery, replenishment, and fixture resets during shifts.
• Provide in-the-moment coaching and feedback to team members.
• Lead the floor to ensure service coverage and prioritize guests.
• Reinforce the Party service model and behaviors.
• Escalate operational risks and gaps to leadership quickly.

Skills

Communication

Coaching

Prioritization

Team energy

Job description

Rally House in Lewis Center, OH is seeking a Team Captain to guide the store floor with energy and urgency, elevating the guest experience and supporting teammates. This role focuses on clear communication, coaching, and maintaining store standards during shifts.

The Team Captain will lead service, merchandising, and daily operations while ensuring promotions and events run smoothly and guests feel welcome. This is a part-time role with a dynamic retail environment.