Store Area Leader & Operations Supervisor

Ross Stores; High Point (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Ross Stores is seeking an Area Supervisor to lead a defined area of the store and oversee operations when acting as Manager on Duty. Responsible for opening/closing, supervising associates, and maintaining a friendly, shop-ready environment.

The role emphasizes execution of company processes, merchandising standards, and customer service. Front-end supervision, safety, and loss prevention are core elements of daily duties.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintains safe and secure environments on the sales floor.
• Supervises associates and ensures store operations are executed smoothly.
• Ensures merchandise presentation and cleanliness meet standards.
• Executes and supervises company operational processes.
• Trains and coaches Associates on front-end procedures and cash handling.
• Oversees loss prevention and checkout efficiency.

Skills

Verbal communication

English fluency

Customer service experience

POS familiarity

Math calculations

Evenings & weekends

Tools

POS systems

Job description

Ross Stores is seeking an Area Supervisor to lead a defined area of the store and oversee operations when acting as Manager on Duty. Responsible for opening/closing, supervising associates, and maintaining a friendly, shop-ready environment.

The role emphasizes execution of company processes, merchandising standards, and customer service. Front-end supervision, safety, and loss prevention are core elements of daily duties.