Staffing Optimization Specialist

Indiana University Health System; Indianapolis (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Indiana University Health System is seeking a scheduling coordinator for Workforce Central in Downtown Indy. The role supports 24/7 live scheduling across the system, using Kronos for real-time staffing and timekeeping, with rotating shifts and weekend/on-call duties.

The ideal candidate will have strong attention to detail, teamwork, and adaptability to changing priorities. A high school diploma is required, and an associates degree is preferred; Kronos experience is a plus.

Qualifications

• Attention to detail is required.
• Team oriented with ability to collaborate across departments.
• Self-starter who is coachable and can adapt to changing priorities.
• Experience with confidential information is preferred.

Responsibilities

• Maintains a 24/7 live schedule using Kronos to complete real-time staffing, timekeeping and scheduling for the system.
• Maintains Kronos, related systems and records to support IUHWFC.
• Performs daily operations and special projects related to 24/7 live schedule.
• Ensures resources are properly allocated to increase flexibility and adaptability to support patient care across the system.

Skills

Attention to detail

Team focused

Self-starter

Adaptable to changing priorities

Education

High School Diploma/GED

Associates Degree preferred

Tools

Microsoft Office

Job description

Schedule

• Hours: Rotating 3x13-hour shifts (approx 39 hrs a week), flexibility to shift to 4x10 based on business needs,

• Shift 4am-530pm

Weekends

• Weekends: rotating weekends andon call every 11 weeks F-M

Holidays

• Holidays: rotating

Location

• Workforce Central - 1633 North Capital, Downtown Indy

Key Responsibilities

• Maintains a 24/7 live schedule using Kronos to complete real-time staffing, timekeeping and scheduling for the system.

• Maintains Kronos, related systems and records to support IUHWFC.

• Performs daily operations and special projects related to 24/7 live schedule.

• Ensures resources are properly allocated to increase flexibility and adaptability to support patient care across the system.

Skills for Success

• Attention to detail

• Team focused

• Self-starter, coachable

• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED is required. Associates Degree preferred.

• Requires flexibility in scheduling due to 24/7 responsibilities (includes weekends/holidays).

• Requires ability to function in a team-oriented environment.

• Requires ability to use Microsoft Office.

• Preferred experience with handling confidential information.

• Preferred 1-2 years in customer service industry.

• Preferred Kronos experience (timekeeping and scheduler).