Staffing Optimization Specialist

Candidate Experience site; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

The Candidate Experience site is seeking a Scheduling Coordinator to manage a 24/7 live schedule for the Downtown Indy workforce in a healthcare setting.

The role uses Kronos for real-time staffing, timekeeping, and scheduling, with responsibilities spanning daily operations, staffing optimization, and projects to support patient care. Flexibility to work weekends/holidays and proficiency in MS Office are required.

Qualifications

• High School Diploma or GED required.
• Associates Degree preferred.
• Experience with customer service is beneficial.

Responsibilities

• Maintains a 24/7 live schedule using Kronos for real-time staffing and scheduling.
• Maintains Kronos and related systems and records to support IUHWFC.
• Performs daily operations and special projects related to the live schedule.
• Ensures resources are allocated to increase flexibility and support patient care across the system.

Skills

Attention to detail

Team focused

Self-starter

Adaptability

Education

High School Diploma/GED

Associates Degree

Tools

Microsoft Office

Job description

Schedule

• Hours: Rotating 3x13-hour shifts (approx 39 hrs a week), flexibility to shift to 4x10 based on business needs,
• Shift 4am-530pm
• Weekends: rotating weekends and on call every 11 weeks F-M
• Holidays: rotating

Location

• Workforce Central - 1633 North Capital, Downtown Indy

Key Responsibilities

• Maintains a 24/7 live schedule using Kronos to complete real-time staffing, timekeeping and scheduling for the system.
• Maintains Kronos, related systems and records to support IUHWFC.
• Performs daily operations and special projects related to 24/7 live schedule.
• Ensures resources are properly allocated to increase flexibility and adaptability to support patient care across the system.

Skills for Success

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED is required. Associates Degree preferred.
• Requires flexibility in scheduling due to 24/7 responsibilities (includes weekends/holidays).
• Requires ability to function in a team-oriented environment.
Requires ability to use Microsoft Office.
• Preferred experience with handling confidential information.
• Preferred 1-2 years in customer service industry.
• Preferred Kronos experience (timekeeping and scheduler).