Staffing Optimization Specialist

Indiana University Health Inc; Indianapolis (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Indiana University Health Inc. is seeking a Staffing Optimization Specialist to manage real-time staffing and scheduling across the 24/7 system from Workforce Central in downtown Indianapolis. The role requires flexibility for nights, weekends, and rotating on-call duties to support patient care.

The position emphasizes accuracy, teamwork, and adaptability, with strong experience in Kronos and Microsoft Office. Join IU Health and contribute to reliable staffing across Indiana’s health system.

Qualifications

• Requires 24/7 responsibilities including weekends/holidays.
• Preferred experience handling confidential information.
• Proficiency with Microsoft Office and ability to learn scheduling systems.

Responsibilities

• Maintains a 24/7 live schedule using Kronos to complete real-time staffing, timekeeping and scheduling for the system.
• Maintains Kronos, related systems and records to support IUHWFC.
• Performs daily operations and special projects related to 24/7 live schedule.
• Ensures resources are properly allocated to increase flexibility and adaptability to support patient care across the system.

Skills

Attention to detail

Team focused

Self-starter

Coachable

Ability to adapt

Education

High School Diploma/GED

Associates Degree preferred

Tools

Kronos

Microsoft Office

Job description

Staffing Optimization Specialist

Job Description

Overview

Schedule

• Hours: Rotating 3x13-hour shifts (approx 39 hrs a week), flexibility to shift to 4x10 based on business needs,
• Shift 4am-530pm
• Weekends: rotating weekends and on call every 11 weeks F-M
• Holidays: rotating

Location

• Workforce Central - 1633 North Capital, Downtown Indy

Key Responsibilities

• Maintains a 24/7 live schedule using Kronos to complete real-time staffing, timekeeping and scheduling for the system.
• Maintains Kronos, related systems and records to support IUHWFC.
• Performs daily operations and special projects related to 24/7 live schedule.
• Ensures resources are properly allocated to increase flexibility and adaptability to support patient care across the system.

Skills for Success

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED is required. Associates Degree preferred.
• Requires flexibility in scheduling due to 24/7 responsibilities (includes weekends/holidays).
• Requires ability to function in a team-oriented environment.
• Requires ability to use Microsoft Office.
• Preferred experience with handling confidential information.
• Preferred 1-2 years in customer service industry.
• Preferred Kronos experience (timekeeping and scheduler).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.