Sr Zone Operations & Outreach Manager - Midwest

Tailored Brands, Inc.; Dublin (CA); Remote; USD 75,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Zone Operations and Outreach Manager to enhance retail operations and drive sales. This role involves collaborating with regional management to implement business strategies and maximize revenue. You will lead outreach initiatives, report on operational challenges, and suggest innovative ideas for growth. The ideal candidate will have extensive retail management experience, strong analytical skills, and a passion for customer service. Join a dynamic team that values excellence and offers a supportive work environment with a focus on work-life balance.

Benefits

Healthcare

401k with match

Paid time off

Wellbeing programs

Employee discounts

Meeting-Free Fridays

Summer Fridays

Holiday Early Departure

Qualifications

• 7+ years of retail or multi-unit sales management experience.
• Bachelor’s Degree in Business Management or equivalent experience.

Responsibilities

• Identify and manage internal outreach leads to achieve sales goals.
• Lead high school and bridal internal outreach events.
• Monitor store performance and improve operations.

Skills

Retail Management

Sales Management

Communication Skills

Customer Service Orientation

Analytical Skills

Strategic Thinking

Time Management

Education

Bachelor’s Degree in Business Management

Tools

Microsoft Office

POS Systems

Oracle

PeopleSoft

Job description

Sr Zone Operations & Outreach Manager - Midwest

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Sr Zone Operations & Outreach Manager - Midwest

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Tailored Brands, Inc is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings, as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose is to help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We value differences and know they make us better, and we show up with courage to always do the right thing. If you want to make a difference, be part of a great team, and grow, you might be a perfect fit.

About The Job

As a Senior Zone Operations and Outreach Manager, your primary focus is on implementing, collaborating, and sustaining our Retail Operations business policies, procedures, and operational and selling processes that result in driving sales and increasing efficiencies. You are also responsible for executing the internal outreach business strategy within the field organization. This role partners with regional management to source internal outreach opportunities, maximize revenue across the zone, and provide reporting and analytics to manage and drive retail operations. You must be solutions-oriented, with a strong history of successful sales results, good judgment, and strategic thinking. This position reports directly to the Director of Business Operations and Internal Outreach.

What You’ll Do | Key Accountabilities

• Identify, secure, and manage new and potential internal outreach leads to achieve sales goals, profitability, and KPIs.
• Lead all high school and bridal internal outreach events throughout the year.
• Report on business operations challenges, results, and opportunities to leadership.
• Communicate outreach strategy and collaborate on implementation with field management.
• Monitor store performance, and partner with management to improve operations.
• Suggest innovative ideas for revenue growth, monitor competitors, and communicate changes.
• Stay informed on company policies and serve as first support for stores.
• Perform additional duties as assigned.

What You’ll Bring | Skills and Qualifications

• 7+ years of retail management or multi-unit sales management experience.
• Bachelor’s Degree in Business Management or equivalent experience; work experience may substitute for education.
• Excellent communication skills adaptable to various audiences.
• Exceptional customer service orientation.
• Strong analytical skills for assessing obstacles and opportunities.
• Strategic thinking for business planning and initiatives.
• Keen knowledge of competitors’ offerings and pricing.
• Excellent time management and multitasking skills, with the ability to work independently.
• Proficiency in Microsoft Office and familiarity with store and back-office systems (POS, Oracle, PeopleSoft, etc.).

Note: You do not need to meet all requirements to be considered. We encourage applicants who meet most of the criteria and are open to dialogue.

Work Environment, Physical & Mental Demands

• Extended periods of sitting and working at a computer.
• Ability to perform physical activities like stooping, kneeling, and lifting up to 25 pounds.
• Visual, auditory, and manual dexterity necessary for job tasks.
• Regular 40-hour workweek, remote position requiring residence near a major metro area and airport in Chicago.

Benefits

Includes healthcare, 401k with match, insurance, paid time off, wellbeing programs, and employee discounts. More details at mytbtotalrewards.com.

Work-Life Balance

Offers programs like Meeting-Free Fridays, Summer Fridays, and Holiday Early Departure to support work-life balance.

The starting salary ranges from $75,000 to $90,000, with potential bonuses and incentives based on performance, skills, and experience.