Sr. Claim Specialist (Property)

RSUI Group, Inc.; Atlanta (GA); Hybrid; USD 85,000 - 125,000; Full time

Job summary

RSUI Group, Inc. in Atlanta, GA is seeking a Sr. Claim Specialist for our Property Claim unit. The role provides specialized, technical claim handling for E&S and commercial property lines and requires strong analytical skills and deep knowledge of policy language.

The position follows a hybrid work model with three days in the office, emphasizing collaboration, precise reporting, and proactive case management to support underwriting and reinsurers.

Qualifications

• College degree or equivalent property claims experience.
• 6+ years of property claims experience, including E&S or commercial property.
• Technical claims knowledge and policy language understanding.
• Strong analytical and communication skills.
• Proficiency with Microsoft Office.
• Excellent customer service and interpersonal skills.

Responsibilities

• Daily handling of Property Claims under policies, with reinsurer updates.
• Provide reporting to Unit Leader/Management with reserving guidance.
• Evaluate claim exposures within dollar authority.
• Attend team meetings, mediations, trials, and events.
• Perform other tasks as needed.

Skills

Property claims

Analytical skills

Oral and written communication

Customer service

Team collaboration

Education

College degree or equivalent property claims experience

Tools

Microsoft Office

Job description

RSUI is searching for a detail-oriented and collaborative Sr. Claim Specialist to join our Property Claim unit in Atlanta, Georgia. The Sr. Claim Specialist provides specialized, technical claim handling expertise for our E&S commercial property line of business.

Strong working relationships are a key component of RSUI’s team-oriented, high-performance culture. Our specialized area of industry focus requires real-time, in-person collaboration that fosters meaningful dialogue and strengths professional connections. Team meetings, employee events, and other work obligations also often require an in-person presence. This position will work RSUI’s hybrid schedule, which requires three days weekly in the office.

RSUI, a Berkshire Hathaway company, is proud to be recognized as a 2026 Axios Atlanta Top Workplace! Here, employees are motivated to do their best work, guided by strong core values of people, service, and integrity, supported by a great benefits package, and are set up to grow and develop their professional careers from day one.

Responsibilities:

• Assertive daily handling of Property Claims associated with Property and Binding Authority Underwriting policies. When applicable, keeping reinsurers updated on developments which allow them to evaluate their exposures.
• Provide appropriate reporting on files to the Unit Leader and/or Sr. Management with recommendations on reserving, plan of action, and current evaluation as required.
• Act independently in evaluating claim exposures within assigned dollar authority.
• Attends business related functions, such as team meetings, mediations, trials, company events, etc.
• May perform other related tasks as assigned, depending on business need.

Qualifications:

• College degree or equivalent property claims experience.
• Minimum 6+ years of property claims experience, including substantial experience in E&S or commercial property claims.
• Technical experience in claims, claims handling practices, and practical knowledge of coverage and policy language.
• Strong technical and analytical skills.
• Excellent oral and written communication skills (telephone, email and interpersonal).
• Excellent understanding and skill level of internal and external customer service.
• Knowledge of specialized claim handling, policy interpretation-both standard forms and manuscript forms, damage assessment, expert selection and management, principles of investigation, adjustment documentation and evaluation of cases to determine effective course of action.
• Working knowledge of Microsoft Office Products (Outlook, Word and Excel).

RSUI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, amnesty, genetic characteristics or genetic information, pregnancy or childbirth, veteran status, and any other characteristic protected by applicable Federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.