Claim Specialist (Property)

RSUI; Atlanta (GA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

RSUI, a Berkshire Hathaway company, seeks a Claim Specialist for our Property Claims unit in Atlanta, Georgia. This role provides autonomous claims handling expertise for our E&S Commercial Property line and requires in-person collaboration with a three-day weekly office presence.

You will report to the Unit Leader, manage file reporting, and evaluate exposures within authority while maintaining strong communication with reinsurers and stakeholders.

Qualifications

• College degree or equivalent property claims experience.
• 3+ years of property claims experience, incl. commercial property.
• Technical experience in claims handling and policy language.
• Strong technical and analytical skills.
• Excellent oral and written communication (phone, email).
• Strong customer service skills and internal/external service.
• Knowledge of policy interpretation (forms and manuscript) and damage assessment.
• Proficient with MS Office.

Responsibilities

• Assertive daily handling of Property Claims.
• Report progress and reserving recommendations to leadership.
• Evaluate claim exposures within dollar authority.
• Attend team meetings, mediations, trials, and events.
• May perform related tasks as needed.

Skills

Communication skills

Analytical skills

Technical claims knowledge

Customer service

Education

College degree or equivalent in property claims

Tools

Microsoft Office Suite (Outlook, Word, Excel)

Job description

We're seeking a team-oriented and motivated Claim Specialist to join our Property Claims unit in Atlanta, Georgia! The Claim Specialist provides specialized, autonomous claims handling expertise for our E&S Commercial Property line of business.

Strong working relationships are a key component of RSUI’s team-oriented, high-performance culture. Our specialized area of industry focus requires real-time, in-person collaboration that fosters meaningful dialogue and strengthens professional connections. Team meetings, employee events, and other work obligations also often require an in-person presence. This position will work RSUI’s hybrid schedule, which requires three days weekly in the office.

RSUI, a Berkshire Hathaway company, is proud to be recognized as a 2026 Axios Atlanta Top Workplace! Here, employees are motivated to do their best work, guided by strong core values of people, service, and integrity, supported by a great benefits package, and are set up to grow and develop their professional careers from day one.

RESPONSIBILITIES:

• Assertive daily handling of Property Claims associated with Property and Binding Authority Underwriting policies. When applicable, keeping reinsurers updated on developments which allow them to evaluate their exposures.
• Provide appropriate reporting on files to the Unit Leader and/or Sr. Management with recommendations on reserving, plan of action, and current evaluation as required.
• Act independently in evaluating claim exposures within assigned dollar authority.
• Attends business related functions, such as team meetings, mediations, trials, company events, etc.
• May perform other related tasks as assigned, depending on business need.

QUALIFICATIONS:

• College degree or equivalent property claims experience.
• Minimum 3+ years of property claims experience, including substantial experience in commercial property claims.
• Technical experience in claims, claims handling practices, and practical knowledge of coverage and policy language.
• Strong technical and analytical skills.
• Excellent oral and written communication skills (telephone, email and interpersonal).
• Excellent understanding and skill level of internal and external customer service.
• Knowledge of specialized claim handling, policy interpretation-both standard forms and manuscript forms, damage assessment, expert selection and management, principles of investigation, adjustment documentation and evaluation of cases to determine effective course of action.
• Working knowledge of Microsoft Office Products (Outlook, Word and Excel).

RSUI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, amnesty, genetic characteristics or genetic information, pregnancy or childbirth, veteran status, and any other characteristic protected by applicable Federal, state, and local laws

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.