Chief Claim Specialist (ML/D&O)

RSUI; Atlanta (GA); Hybrid; USD 120,000 - 190,000; Full time

Job summary

RSUI in Atlanta, GA seeks an experienced Chief Claim Specialist for Management Liability to lead complex D&O and related claims.

This role requires in-person collaboration on a hybrid schedule (three days in the office) and a JD or equivalent experience. Strong analytical and communication skills are essential for managing investigations and coverage positions.

Qualifications

• JD strongly preferred; College degree or equivalent experience required.
• 7+ years of Public and Private D&O claims experience preferred, with a high degree of technical experience.
• Attorney experience in complex commercial claims and coverage litigation preferred.
• Adjuster’s license required or ability to obtain and maintain required adjuster’s licenses.
• Strong technical and analytical skills; Excellent written and verbal communication.

Responsibilities

• Initial and ongoing investigation of D&O and general management liability claims.
• Assertive daily handling of complex claims, high exposure cases and coverage issues.
• Provide prompt coverage positions and liaise with counsel for insureds to assess liability and defense strategy.
• Review, analysis and reporting on legal documents and motions.
• Appoint and liaise with coverage counsel; report to unit and team leaders.
• Attend mediations, trials, and related business functions as needed.
• Provide reporting and recommendations on reserving, action plans, and current evaluation.

Skills

D&O claims expertise

Legal knowledge

Communication skills

Analytical skills

Team collaboration

In-person collaboration

Education

Juris Doctor (JD)

College degree or equivalent

Tools

Microsoft Office

Job description

RSUI is searching for an experienced and service-focused Chief Claim Specialist to join the Management Liability unit of our Claims department in Atlanta, Georgia! This is an exciting opportunity to provide a high-level of specialized claim handling expertise for complex Management Liability/D&O claims.

Strong working relationships are a key component of RSUI’s team-oriented, high-performance culture. Our specialized area of industry focus requires real-time, in-person collaboration that fosters meaningful dialogue and strengthens professional connections. Team meetings, employee events, and other work obligations also often require an in-person presence. This position will work RSUI’s hybrid schedule, which requires three days weekly in the office.

RSUI, a Berkshire Hathaway company, is proud to be recognized as a 2026 Axios Atlanta Top Workplace! Here, employeesare motivated to do their best work, guided by strong core valuesof people, service,and integrity,supported by a great benefits package, andareset up to grow and develop their professional careersfrom day one.

RESPONSIBILITIES:

• Initial and ongoing investigation of D&O and general management liability claims.
• Assertive daily handling of complex claims, litigation, high exposure cases and coverage issues.
• Providing prompt and accurate coverage positions and liaising with counsel appointed or chosen by insureds to assess liability and exposure and determine litigation defense strategy.
• Review, analysis and reporting on legal documents and motion practice associated with claims.
• Appointing and liaising with coverage counsel to the insurer.
• Ongoing communication and reporting to Unit and Team claims leaders.
• Attendance at or assistance with underlying litigation and coverage mediations.
• Providing appropriate reporting on files to the unit leader and or sr. management with recommendations on reserving, plan of action, and current evaluation as required.
• Acting independently in evaluating claim exposures with assigned dollar authority.
• Attend business related functions, such as team meetings, mediations, trials, company events, etc.
• May perform other related tasks as assigned, depending on business need.

QUALIFICATIONS:

• JD strongly preferred; College degree or equivalent experience required.
• 7+ years of Public and Private D&O claims experience preferred, with a high degree of technical experience.
• Attorney experience in the areas of complex commercial claims and coverage litigation preferred.
• Adjuster’s license required or ability to obtain and maintain required adjuster’s licenses.
• Strong technical and analytical skills.
• Excellent oral and written communication skills required (telephone, e-mail and interpersonal).
• Excellent understanding and skill level of internal and external customer service.
• Current, in-depth knowledge of specialized claim handling, legal issues, civil procedures, loss compensation values, principles of investigation, adjustment documentation and evaluation of cases to determine effective course of action.
• Exposure to specialties claims handling, particularly in the area of public and private D&O claims.
• Working knowledge of Microsoft Office Products (Outlook, Word and Excel).

RSUI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, amnesty, genetic characteristics or genetic information, pregnancy or childbirth, veteran status, and any other characteristic protected by applicable Federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.