TPA Claims Examiner (Property)

RSUI Group, Inc.; Atlanta (GA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

RSUI Group, Inc. seeks a collaborative TPA Claims Examiner to join our commercial E&S Property Claims unit in Atlanta, Georgia on a hybrid schedule. You will oversee the TPA workflow to ensure timely claims handling in accordance with service agreements and billing guidelines.

The role emphasizes in-person collaboration, strong client service, and accurate file documentation. You will provide guidance to TPAs, contribute to audits, and support the team through meetings and company events.

Qualifications

• 3+ years of property claims experience.
• Georgia Adjuster’s License required.
• Excellent oral, written, and interpersonal communication skills.
• Proficient with Microsoft Office.

Responsibilities

• Complete new assignments to the TPAs and monitor progress.
• Timely completion of the CNRs and diary entries.
• Provide oversight and guidance to TPAs on losses beyond their authority.
• Responsible for TPA monthly reports and assist with annual audits.
• Attend business-related functions and team meetings.

Skills

Excellent communication

Microsoft Office

Education

College degree; equivalent business experience

Georgia Adjuster’s License

Tools

Microsoft Office

Job description

RSUI has a fantastic opportunity for a collaborative and service-focused TPA Claims Examiner to join our commercial E&S Property Claims unit in Atlanta, Georgia! The TPA Claims Examiner oversees the TPA’s workflow in compliance with service agreements and billing guidelines, to ensure timely claims handling and resolution.

Strong working relationships are a key component of RSUI’s team-oriented, high-performance culture. Our specialized area of industry focus requires real-time, in-person collaboration that fosters meaningful dialogue and strengthens professional connections. Team meetings, employee events, and other work obligations also often require an in-person presence. This position will work RSUI’s hybrid schedule, which requires three days weekly in the office.

RSUI, a Berkshire Hathaway company, is proud to be recognized as a 2026 Axios Atlanta Top Workplace! Here, employees are motivated to do their best work, guided by strong core values of people, service, and integrity, supported by a great benefits package, and are set up to grow and develop their professional careers from day one.

Responsibilities:

• Responsible for completing new assignments to the TPAs.
• Timely completion of the CNRs, when warranted.
• Timely monitoring of TPAs progress via diary.
• Ensure claim files are documented timely and appropriately.
• Provide oversight and guidance to TPAs on losses that exceed their authority.
• Responsible for TPA monthly reports as needed for the team.
• Assist with annual audits of the TPA firms.
• Attends business related functions, such as team meetings, mediations, trials, company events, etc.
• May perform other related tasks as assigned, depending on business need.

Qualifications:

• College degree preferred; equivalent business experience required.
• 3+ years of property claims experience required; commercial property claims experience preferred.
• Must possess and be able to maintain a Georgia Adjuster’s License.
• Excellent oral, written, and interpersonal communication skills required.
• Decision making, prioritizing, and ability to handle multiple tasks efficiently.
• Requires an excellent understanding and skill level of internal & external customer service.
• Working knowledge of Microsoft Office Products (Outlook, Word and Excel).

RSUI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, amnesty, genetic characteristics or genetic information, pregnancy or childbirth, veteran status, and any other characteristic protected by applicable Federal, state, and local laws

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.