Specialty Services Scheduling Specialist

Valley Medical Center & Clinics; Renton (WA); On-site; USD 34,000 - 57,000; Full time

Job summary

Valley Medical Center & Clinics in Renton, WA seeks a Specialty Services Coordinator to schedule and coordinate patient services across multiple hospital-based specialties and clinic networks. The role includes pre-registration, insurance verification, estimate creation, and collecting payments over the phone, with EPIC-based workflow.

The ideal candidate has at least 1 year of front office experience in a physician office or hospital setting, strong communication skills, and the ability to

Qualifications

• High School diploma or GED required; front office experience in a physician office or hospital setting preferred.
• Excellent verbal, written, and listening skills with outstanding customer service.
• Ability to function in a fast-paced, high-volume calls environment with multitasking.
• Knowledge of medical terminology and patient data entry; ability to follow protocols.

Responsibilities

• Schedule and coordinate services for multiple hospital-based specialty services and clinics.
• Register patients, verify insurance, create estimates, and collect payments by phone.
• Use EPIC for scheduling, referrals, and patient throughput; support MyChart requests.
• Provide efficient front-desk support and check-in duties as needed.

Skills

Front office experience

Communication skills

Customer service

Multitasking

Empathy

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

EPIC EMR

Microsoft Office

Windows OS

Job description

Valley Medical Center & Clinics in Renton, WA seeks a Specialty Services Coordinator to schedule and coordinate patient services across multiple hospital-based specialties and clinic networks. The role includes pre-registration, insurance verification, estimate creation, and collecting payments over the phone, with EPIC-based workflow.

The ideal candidate has at least 1 year of front office experience in a physician office or hospital setting, strong communication skills, and the ability to