Specialty Services Scheduler & Patient Access

Valley Medical Center & Clinics; Renton (WA); On-site; USD 36,000 - 59,000; Part time

Job summary

Valley Medical Center & Clinics in Renton, WA seeks a Specialty Services Coordinator to coordinate scheduling for hospital- and clinic-based services, pre-registration, and insurance verification. You will handle phone-based payments and MyChart requests, acting as a pivotal liaison between patients, providers and payers.

The role emphasizes exceptional communication, accuracy, and the ability to manage multiple tasks in a fast-paced environment; previous EPIC experience is highly valued.

Qualifications

• High school diploma or GED required.
• Experience with front-office duties in medical settings preferred.
• Strong communication and customer service skills required.

Responsibilities

• Schedule and coordinate services for multiple hospital and clinic providers.
• Verify insurance and create patient estimates; collect payments over the phone.
• Handle pre-registration, MyChart requests and scheduling workflows.
• Use EPIC and other systems to ensure accurate scheduling and referrals.
• Maintain high-quality patient interactions and meet productivity targets.

Skills

Multi-line phone systems

Electronic Medical Records

Microsoft Office

Excellent communication

Customer service

Medical terminology

Education

High School Diploma or GED

Tools

EPIC EMR

Microsoft Office

MyChart/ Inbasket

Job description

Valley Medical Center & Clinics in Renton, WA seeks a Specialty Services Coordinator to coordinate scheduling for hospital- and clinic-based services, pre-registration, and insurance verification. You will handle phone-based payments and MyChart requests, acting as a pivotal liaison between patients, providers and payers.

The role emphasizes exceptional communication, accuracy, and the ability to manage multiple tasks in a fast-paced environment; previous EPIC experience is highly valued.