Patient Access & Scheduling Specialist

Valley Medical Center & Clinics; Renton (WA); On-site; USD 31,000 - 51,000; Full time

Job summary

Valley Medical Center & Clinics in Renton, WA seeks a Patient Access Associate to manage scheduling, pre-registration, insurance verification, and registration across hospital and clinic services. This role handles check-in, estimates, payments, and POS collections with a focus on accuracy and compassion.

The successful candidate will have front office experience in healthcare, strong communication skills, and proficiency with EMR systems.

Qualifications

• High School Graduate or equivalent (G.E.D.) required.
• Minimum one-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
• Demonstrates basic keyboarding (35 wpm).
• Excellent communication skills including verbal, written, and listening.
• Excellent customer service skills.
• Knowledge of medical terminology and abbreviations.

Responsibilities

• Scheduling services for hospital and clinic services.
• Pre-registration, insurance verification, registration, check-in (admission of patients).
• Generate patient estimates and follow POS Collections Guidelines to determine patient liability.
• Complete MyChart Scheduling process for appointment requests.
• Verify insurance eligibility and ensure accounts are financially cleared for service.

Skills

Front office experience

Excellent communication

Customer service

Medical terminology

Keyboarding (35 wpm)

Multitasking

Verbal and written instructions

Education

High School Diploma or GED

Tools

Electronic Medical Records (EMR)

EPIC

Microsoft Office

Job description

Valley Medical Center & Clinics in Renton, WA seeks a Patient Access Associate to manage scheduling, pre-registration, insurance verification, and registration across hospital and clinic services. This role handles check-in, estimates, payments, and POS collections with a focus on accuracy and compassion.

The successful candidate will have front office experience in healthcare, strong communication skills, and proficiency with EMR systems.