Patient Access & Scheduling Specialist

Valley Medical Center & Clinics; Renton (WA); On-site; USD 30,541 - 51,040; Part time

Job summary

Valley Medical Center & Clinics in Renton, WA seeks a Patient Access Associate (Per Diem) to handle scheduling, pre-registration, insurance verification, and check-in for hospital and clinic services. You will manage MyChart requests and use EPIC to coordinate appointments across departments.

The role requires strong communication, front office experience, and basic knowledge of medical terminology. Excellent customer service is essential in a fast-paced, high-volume setting.

Qualifications

• High school graduate or GED required.
• Experience in front office, scheduling and registrations in healthcare.
• Knowledge of medical terminology and insurance basics is preferred.

Responsibilities

• Schedule hospital and clinic services using inbound and outbound calls.
• Perform pre-registration, insurance verification and patient check-in/admission.
• Provide estimates, collect payments and complete check-out procedures.
• Enter data in electronic systems and coordinate scheduling across departments.
• Utilize MyChart and EPIC to manage scheduling queues and referrals.
• Deliver excellent customer service and resolve patient questions professionally.

Skills

Front office experience

Scheduling

Insurance verification

Registration

Customer service

Medical terminology

Education

High School Diploma or GED

Tools

EPIC

Microsoft Office

Job description

Valley Medical Center & Clinics in Renton, WA seeks a Patient Access Associate (Per Diem) to handle scheduling, pre-registration, insurance verification, and check-in for hospital and clinic services. You will manage MyChart requests and use EPIC to coordinate appointments across departments.

The role requires strong communication, front office experience, and basic knowledge of medical terminology. Excellent customer service is essential in a fast-paced, high-volume setting.