Patient Access & Scheduling Specialist

Valley Medical Center & Clinics; Renton (WA); On-site; USD 34,000 - 57,000; Full time

Job summary

Valley Medical Center & Clinics in Renton, WA seeks a Specialty Services Coordinator to manage scheduling for hospital-based and clinic services, pre-registration, insurance verification, and patient payments by phone. This role supports in-person check-in and MyChart requests, working within the Infusion and Immunotherapy Center.

The ideal candidate has at least 1 year of front office experience in healthcare, strong communication skills, and proficiency with EMR systems and Microsoft Office.

Qualifications

• High School Graduate or equivalent (G.E.D.) required.
• Minimum 1 year front office experience in a physician office or hospital access department.
• Proficiency with scheduling, registering, multi-line phones, EMR systems and multiple software programs.
• Windows-based computer experience essential.

Responsibilities

• Schedule and coordinate multiple providers' schedules and registrations.
• Verify insurance, create patient estimates and collect POS payments by phone.
• Assist in pre-registration, MyChart requests and in-person check-in backup.

Skills

Front office

Customer service

Phone etiquette

Medical terminology

Education

High School diploma

Tools

EPIC EMR

Microsoft Office

Job description

Valley Medical Center & Clinics in Renton, WA seeks a Specialty Services Coordinator to manage scheduling for hospital-based and clinic services, pre-registration, insurance verification, and patient payments by phone. This role supports in-person check-in and MyChart requests, working within the Infusion and Immunotherapy Center.

The ideal candidate has at least 1 year of front office experience in healthcare, strong communication skills, and proficiency with EMR systems and Microsoft Office.