Patient Access Specialist: Scheduling & Registration

Valley Medical Center & Clinics; Institute (NC); Sur place; USD 31 000 - 51 000; Plein temps

Résumé du poste

Valley Medical Center & Clinics in Renton, WA is seeking a Patient Access Associate to manage scheduling for hospital and clinic services, handle inbound/outbound calls, pre-registration, insurance verification, registration, and check-in. You will coordinate with Clinic Network and use EPIC/MyChart to ensure accurate scheduling and financial clearance.

This full-time, day-shift role emphasizes excellent customer service, effective communication, and accurate data entry within a fast-paced

Qualifications

• High School Graduate or equivalent (G.E.D.) required.
• Minimum one-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
• Demonstrates basic keyboarding skills (35 wpm).
• Computer experience in a Windows-based environment.
• Excellent communication skills including verbal, written, and listening.
• Excellent customer service skills.
• Knowledge of medical terminology and abbreviations (preferred).

Responsabilités

• Scheduling services for hospital and clinic services.
• Pre-registration, insurance verification, registration, check-in (admission of patients).
• Estimates, payment collections, check-out, and scheduling in-person for services.
• Uses EPIC to gather scheduling information and ensure timely throughput.
• Proficient in coordinating resources and prerequisites for scheduling.
• Verify insurance coverage and eligibility; inform patients of benefit limits.
• Generate patient estimates and follow POS collection guidelines.
• Complete MyChart scheduling and maintain patient records.

Connaissances

Front office experience

Multi‑line phones

EMR systems

Communication skills

Customer service

Microsoft Office

Formation

High School Diploma or GED

Outils

EPIC

MyChart

HIS

Description du poste

Valley Medical Center & Clinics in Renton, WA is seeking a Patient Access Associate to manage scheduling for hospital and clinic services, handle inbound/outbound calls, pre-registration, insurance verification, registration, and check-in. You will coordinate with Clinic Network and use EPIC/MyChart to ensure accurate scheduling and financial clearance.

This full-time, day-shift role emphasizes excellent customer service, effective communication, and accurate data entry within a fast-paced