Special Finance BDC Appointment Setter

Tameron Honda Eastern Shore; Daphne (AL); On-site; USD 20,664 - 33,062; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan with employer match

Paid time off

Closed on Sundays

Job summary

Tameron Honda Eastern Shore in Daphne, Alabama, is looking for full-time Special Finance BDC Appointment Setters. Responsibilities include making outbound calls to potential customers to set appointments for auto financing discussions, managing leads, and providing excellent customer service. The position offers a starting pay of $15 per hour plus bonuses, training, and benefits like medical insurance and a 401(k) plan. A customer service or sales background is preferred, with a focus on communication and organizational skills.

Qualifications

• Excellent verbal and written communication and persuasion/sales skills.
• Strong computer skills for using CRM and other tools.
• Ability to manage a high volume of calls and leads efficiently.

Responsibilities

• Make outbound calls to customers who have requested help.
• Follow up with leads who are not ready to book.
• Utilize a CRM system to log calls and track interactions.
• Contact customers to confirm appointments.
• Answer customer questions and address their needs.
• Provide professional and courteous service throughout the process.

Skills

Communication and sales skills

Computer proficiency

Organizational skills

Customer service experience

Enthusiasm

Tools

CRM software

Job description

Job Intro

Award-winning Tameron Honda Eastern Shore is a GREAT place to have a rewarding career! We are seeking full-time Special Finance BDC Appointment Setters to contact potential customers who have requested help via phone and online to schedule appointments for the finance department to discuss special auto financing options. Key duties include contacting customers who have requested help, answering questions, using a CRM to manage contacts, and providing excellent customer service to book and confirm appointments. There is no cold calling! Phone sales experience is helpful!You will succeed with excellent training and support from our management team. We appreciate our employees and invest in their success! Earn what you deserve with our excellent performance-based pay plan! Apply now and drive your career forward with this great opportunity!Why work for Tameron Honda Eastern Shore?We provide a professional and supportive workplace where teamwork, respect, and results go hand in hand, and each employee has the training, support, and tools needed to succeed in their career.

Job Description

Make outbound calls to potential customers and respond to inbound inquiries to set appointments for auto financing discussions and more.

• Earn What You Deserve! $15 per hour training pay + lucrative bonus plan - averages $24 per hour!
• Training
• Medical, dental and vision insurance
• 401(k) planwith employer match
• Paid time off
• Closed on Sundays

Responsibilities

• Contact customers who have requested help: Make outbound calls to customers who have requested help to schedule appointments for auto financing discussions. There is no cold calling!
• Manage leads: Follow up with leads who are not ready to book, and customers who did not show up for appointments.
• Use CRM software:Utilize a CRM (Customer Relationship Management) system to log calls, track interactions, and manage customer information.
• Confirm appointments:Contact customers to confirm appointments to minimize no-shows and ensure a smooth process for the sales team.
• Address customer concerns:Answer customer questions and address their needs to ensure all concerns are handled before they arrive at the dealership.
• Provide excellent customer service:Offer professional and courteous service throughout the appointment-setting process to build relationships and ensure a positive customer experience.

Requirements

• Communication and sales skills:Excellent verbal and written communication and persuasion/sales skills are essential for engaging with customers and scheduling appointments.
• Computer proficiency:Strong computer skills are necessary for using CRM software and other dealership tools.
• Organizational skills:The ability to manage a high volume of calls and follow up on leads efficiently is critical.
• Customer service experience:Previous experience in customer service, sales, or telemarketing is often preferred.
• Enthusiasm:A cheerful and enthusiastic disposition is helpful for creating positive customer interactions.