Automotive Customer Service - Special Finance

Tameron Honda Eastern Shore; Daphne (AL); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

401(k) with employer match

Paid time off

Closed Sundays

Excellent training

Lucrative bonus plan

Résumé du poste

Tameron Honda Eastern Shore is hiring for Full-Time Special Finance BDC Appointment Setters to be the first contact for customers seeking financing options. You’ll schedule qualified appointments for the finance department while delivering exceptional customer service.

Ideal candidates communicate well by phone, enjoy helping people, and have experience in phone sales, customer service, or appointment-setting. Training pay applies, with a strong bonus plan and comprehensive benefits.

Qualifications

• Excellent verbal and written communication skills.
• Strong persuasion and sales abilities.
• Ability to learn and use CRM software.
• Ability to manage a high volume of calls and follow up.
• Team player with organization and time-management skills.

Responsabilités

• Contact customers who requested assistance to schedule appointments with the finance department.
• Follow up with leads who aren’t ready to schedule or missed appointments.
• Use CRM software to log calls and track interactions.
• Confirm appointments to minimize no-shows and keep processes smooth.
• Answer questions and address concerns before arrival with professional service.

Connaissances

Verbal communication

Written communication

Persuasion skills

CRM software

Time management

Outils

CRM software

Description du poste

$24 per Hour Average Earnings | No Cold Calling

$15 per Hour Training Pay + Lucrative Bonuses

Excellent Benefits, Closed Sundays

Tameron Honda Eastern Shore is an award-winning dealership and a GREAT place to build a rewarding career! We’re looking for Full-Time Special Finance BDC Appointment Settersto the first point of contact for customers seeking assistance with special auto financing options. Your primary goal is to provide exceptional customer service and schedule qualified appointments with our finance department.

If you’re an energetic communicator who enjoys helping people and has phone sales, customer service, or appointment-setting experience, this could be the opportunity you’ve been looking for!

Why You’ll Love This Opportunity

• No cold calling! You’ll speak with customers who have already requested assistance by phone or online.
• Competitive performance-based pay: $15 per hour during training plus a lucrative bonus plan —average earnings of $24 per hour!
• Excellent training and ongoing management support
• Full benefits package
• Closed on Sundays
• A professional, supportive workplace where teamwork, respect, and results go hand in hand

What You’ll Do

• Contact customers who have requested assistance to schedule appointments with the finance department — no cold calling!
• Follow up with leads who aren’t ready to schedule and customers who missed their appointments.
• Use CRM software to log calls, track customer interactions, and manage lead information.
• Confirm appointments to help minimize no-shows and keep the process running smoothly.
• Answer customer questions and address concerns before they arrive at the dealership.
• Provide exceptional customer service through professional, courteous, and helpful interactions.
• Build positive relationships with customers while helping them take the next step toward finding financing options.

What We’re Looking For

The ideal candidate is motivated, organized, personable, and comfortable communicating with customers by phone.

Key Skills and Qualifications

• Excellent verbal and written communication skills
• Strong persuasion and sales skills
• Strong computer skills and the ability to learn CRM software
• Ability to manage a high volume of calls and follow up consistently
• Strong organizational and time-management skills
• Previous customer service, sales, telemarketing, or phone sales experience is preferred
• Positive, cheerful, and enthusiastic personality
• Ability to work effectively as part of a team

Phone sales experience is helpful, but we’ll provide the training and support you need to succeed!

• $15 per hour training pay + lucrative bonus plan — average $24 per hour
• 401(k) with employer match
• Paid time off
• Closed Sundays

Ready to Drive Your Career Forward?

If you’re looking for a rewarding opportunity with great earning potential, excellent training, and room to grow,