Special Finance BDC Appointment Setter

Tameron Honda Eastern Shore; Daphne (AL); Hybrid; USD 21,000 - 33,000; Full time

Benefits offered by this job

Training pay

401(k) with employer match

Paid time off

Closed Sundays

Job summary

Tameron Honda Eastern Shore in Alabama is seeking full-time Special Finance BDC Appointment Setters to be the first point of contact for customers seeking auto financing options. You will schedule qualified appointments with our finance department and deliver outstanding service.

The ideal candidate has phone sales or customer service experience, strong communication, and a proactive, upbeat attitude. Training is provided with a $15/hour start and a lucrative bonus plan that boosts earnings

Qualifications

• Excellent verbal and written communication skills.
• Strong persuasion and sales skills.
• Experience with phone sales or customer service preferred.
• Ability to learn and use CRM software.

Responsibilities

• Contact customers who requested assistance to schedule appointments with the finance department — no cold calling.
• Follow up with leads not ready to schedule or who missed appointments.
• Log calls and manage lead information in the CRM.
• Confirm appointments to minimize no-shows and keep process running smoothly.
• Answer questions and address concerns before customers arrive at the dealership.
• Provide exceptional customer service through professional, courteous interactions.

Skills

Verbal communication

Written communication

Persuasion & sales

Phone sales

Customer service

Tools

CRM software

Job description

Job Intro

Tameron Honda Eastern Shoreis an award-winning dealership and a GREAT place to build a rewarding career! We’re looking for Full-Time Special Finance BDC Appointment Setters to be the first point of contact for customers seeking assistance with special auto financing options. Your primary goal is to provide exceptional customer service and schedule qualified appointments with our finance department.If you’re an energetic communicator who enjoys helping people and has phone sales, customer service, or appointment-setting experience, this could be the opportunity you’ve been looking for!Why You’ll Love This Opportunity:No cold calling!You’ll speak with customers who have already requested assistance by phone or online.Competitive performance-based pay:$15 per hour during training plus a lucrative bonus plan — average earnings of $24 per hour!Excellent training and ongoing management supportFull benefits packageCareer advancement opportunitiesClosed on SundaysA professional, supportive workplace where teamwork, respect, and results go hand in hand

Job Description

Contact customers who have requested assistanceto schedule appointments with the finance department — no cold calling!Follow up with leadswho aren’t ready to schedule and customers who missed their appointments and more.

• $15 per hour training pay + lucrative bonus plan — average $24 per hour
• 401(k) with employer match
• Paid time off
• Closed Sundays

Responsibilities

• Contact customers who have requested assistanceto schedule appointments with the finance department — no cold calling!
• Follow up with leadswho aren’t ready to schedule and customers who missed their appointments.
• Use CRM softwareto log calls, track customer interactions, and manage lead information.
• Confirm appointmentsto help minimize no-shows and keep the process running smoothly.
• Answer customer questionsand address concerns before they arrive at the dealership.
• Provide exceptional customer servicethrough professional, courteous, and helpful interactions.
• Build positive relationships with customers while helping them take the next step toward finding financing options.

Requirements

• What We’re Looking For:
• The ideal candidate is motivated, organized, personable, and comfortable communicating with customers by phone.
• Key skills and qualifications include:
• Excellent verbal and written communication skills
• Strong persuasion and sales skills
• Strong computer skills and the ability to learn CRM software
• Ability to manage a high volume of calls and follow up consistently
• Strong organizational and time-management skills
• Previous customer service, sales, telemarketing, or phone sales experience is preferred
• Positive, cheerful, and enthusiastic personality
• Ability to work effectively as part of a team
• Phone sales experience is helpful, but we’ll provide the training and support you need to succeed!

Terms

Ready to Drive Your Career Forward?If you’re looking for a rewarding opportunity with great earning potential, excellent training, and room to grow, and join the award-winning team at Tameron Honda Eastern Shore!