Spanish Bilingual Remote Customer Support Specialist

GetInsured; San Antonio (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Training

Full-Time/Seasonal role

Performance incentives

Work from home

401K Match

ICHRA

PTO

Job summary

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You’ll deliver an amazing customer experience and help users find and enroll in health insurance from home.

This full-time, seasonal role offers $19.00 per hour for Spanish bilingual candidates, plus performance incentives and benefits of working remotely.

Ideal candidates are 18+, can pass background check and training, have reliable home workspace, fast internet, and a proactive, customer-focused mindset.

Qualifications

• Moderate to advanced computer skills.
• Ability to learn new technology quickly.
• High level of professionalism.

Responsibilities

• Inbound and outbound calls.
• Deliver outstanding customer service consistently.
• Manage customer accounts and provide tech support.
• Enter application data accurately.
• Respond to online chat inquiries as assigned.
• Follow defined procedures and policies precisely.
• Demonstrate creative problem-solving and adaptability.
• Manage time and multitask across projects.
• Abide by communications guidelines across channels.

Skills

Tech-savvy

Learn new tech

Professionalism

Verbal & written comms

Work from home

Self-motivated

Tools

CRM systems

Job description

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You’ll deliver an amazing customer experience and help users find and enroll in health insurance from home.

This full-time, seasonal role offers $19.00 per hour for Spanish bilingual candidates, plus performance incentives and benefits of working remotely.

Ideal candidates are 18+, can pass background check and training, have reliable home workspace, fast internet, and a proactive, customer-focused mindset.