Spanish Bilingual Remote Customer Support Specialist

Talentify; Henderson (NV); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid Training

Full-time Seasonal role

Incentives based on performance

Work from home

Team environment

401K Match

ICHRA

Job summary

Vimo is hiring Remote Customer Service Representatives to join our teams, delivering exceptional customer experiences in health insurance enrollment. The role requires a dedicated home workspace, reliable high-speed internet, and successful completion of a paid 3-week training period.

We offer a full-time seasonal position with incentives, the convenience of working from home, and a supportive team environment.

Qualifications

• Deliver the highest level of customer service experience consistently
• Manage customer accounts and provide technical support
• Application Data Entry
• Online chat inquiries as assigned
• Interpret and follow defined procedures and policies
• Creative problem-solving skills
• Flexibility and adaptability to changing projects and updates
• Time and task management (multitasking and task prioritization)
• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
• Adhere to regulated guidelines for communications via all channels

Responsibilities

• Deliver the highest level of customer service experience consistently
• Manage customer accounts and provide technical support
• Application Data Entry
• Online chat inquiries as assigned
• Interpret and follow defined procedures and policies
• Creative problem-solving skills
• Flexibility and adaptability to changing projects and updates
• Time and task management (multitasking and task prioritization)
• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
• Adhere to regulated guidelines for communications via all channels

Skills

Computer skills

Tech literacy

Professionalism

Verbal communication

Written communication

Work from home

Self-motivated

Education

High School

Job description

Vimo is hiring Remote Customer Service Representatives to join our teams, delivering exceptional customer experiences in health insurance enrollment. The role requires a dedicated home workspace, reliable high-speed internet, and successful completion of a paid 3-week training period.

We offer a full-time seasonal position with incentives, the convenience of working from home, and a supportive team environment.