Bilingual Spanish Remote Customer Service Specialist

Talentify; Atlanta (GA); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid Training

Full-Time, Seasonal role

401K Match

ICHRA

Paid time off (PTO)

Job summary

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You will provide exceptional customer service and assist customers in enrolling in health insurance through our online tools and support channels.

The role is full-time, remote, with paid training and incentives based on performance and attendance. A secure home workspace and fast internet are required for training and ongoing duties.

Qualifications

• Deliver the highest level of customer service experience consistently.
• Manage customer accounts and provide technical support.
• Application Data Entry.
• Online chat inquiries as assigned.
• Interpret and follow defined procedures and policies.
• Creative problem-solving skills.
• Flexibility and adaptability to changing projects and updates.
• Time and task management (multitasking and prioritization).
• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams.

Responsibilities

• Provide excellent customer service and support via phone, email, and chat.
• Assist customers in navigating health insurance enrollment processes.
• Enter application data accurately and efficiently.
• Follow defined procedures and policies to ensure compliance.

Skills

Customer service

Technical support

Data entry

Online chat

Problem solving

Time management

Adaptability

Communication skills

Tools

CRM systems

Job description

Vimo is hiring Remote Customer Service Representatives to join our elite teams. You will provide exceptional customer service and assist customers in enrolling in health insurance through our online tools and support channels.

The role is full-time, remote, with paid training and incentives based on performance and attendance. A secure home workspace and fast internet are required for training and ongoing duties.