Remote Spanish Bilingual Customer Support Specialist

VIMO INC; Beaverton (OR); Remote; USD 54,443,000 - 58,741,000; Full time

Benefits offered by this job

Paid Training

Full-Time role

Seasonal role

Performance incentives

Work from home

401K Match

ICHRA

PTO

Job summary

Vimo is hiring Remote Customer Service Representatives to join our elite teams. This full‑time, seasonal role offers work from home with performance incentives and comprehensive support.

You’ll help customers find and enroll in health insurance using our award‑winning enrollment tools. Responsibilities include handling calls, data entry, and assisting customers with plan selection and enrollment while maintaining high service standards and adherence to guidelines.

Qualifications

• Moderate to advanced computer skills.
• Excellent verbal and written communication skills.
• Comfortable working from home.
• Familiarity with CRM systems is a plus.

Responsibilities

• Handle inbound and outbound calls.
• Deliver the highest level of customer service consistently.
• Manage customer accounts and provide technical support.
• Perform application data entry.
• Respond to online chat inquiries as assigned.
• Interpret and follow defined procedures and policies.
• Demonstrate creative problem‑solving skills.
• Be flexible with changing projects and updates.
• Manage time and tasks effectively (multitasking).
• Complete training and certifications after passing required exams.
• Adhere to regulated guidelines for communications across channels.

Skills

Computer skills

Communication skills

Remote work

CRM software

Job description

Vimo is hiring Remote Customer Service Representatives to join our elite teams. This full‑time, seasonal role offers work from home with performance incentives and comprehensive support.

You’ll help customers find and enroll in health insurance using our award‑winning enrollment tools. Responsibilities include handling calls, data entry, and assisting customers with plan selection and enrollment while maintaining high service standards and adherence to guidelines.