Spanish Bilingual Inside Sales Specialist

MCI Careers; Las Cruces (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Incentives & Rewards

Job summary

MCI Careers is hiring for a Customer Service Representative in Las Cruces, New Mexico. This role involves assisting customers with technical support and sales inquiries while ensuring excellent service. Candidates should be over 18 years old, have a high school diploma, and possess strong communication and organizational skills. MCI offers extensive training, competitive compensation, and various benefits including health insurance and paid time off. If you're motivated and enthusiastic, apply today to join our diverse team at MCI.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills are required.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Strong team orientation and customer focus is necessary.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Listen to customers, understand their needs, and resolve customer issues.
• Accurately document and process customer claims in appropriate systems.
• Ensure first call resolution through problem solving and effective call handling.
• Attend meetings and training and review all new material to stay up to date.

Skills

Customer service orientation

Excellent communication skills

Conflict resolution

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is hiring for a Customer Service Representative in Las Cruces, New Mexico. This role involves assisting customers with technical support and sales inquiries while ensuring excellent service. Candidates should be over 18 years old, have a high school diploma, and possess strong communication and organizational skills. MCI offers extensive training, competitive compensation, and various benefits including health insurance and paid time off. If you're motivated and enthusiastic, apply today to join our diverse team at MCI.