Spa Manager

Hand & Stone Franchise Corp; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Paid time off

Training & development

Job summary

A leading spa service provider in Orlando is seeking a full-time Spa Manager. The ideal candidate should have 2 to 3 years of management experience in the salon, spa, or hospitality industry, with skills in sales management and customer service. This role requires strong leadership to coach the team, promote services, and drive revenue. A flexible schedule is essential as the position may require evening and weekend hours. Competitive salary and multiple benefits are offered.

Qualifications

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry.
• Flexible schedule to include nights and weekends.
• Ability to promote benefits of massage and skin care services.

Responsibilities

• Coach and motivate the spa team to convert memberships.
• Drive revenue through scheduling, marketing, and upgrading services.
• Build and develop a passionate team of professionals.
• Ensure excellent client experience and create a strong member base.

Skills

Sales management

Spa operations

Customer service

Coaching and motivating teams

Marketing

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Paid time off
• Training & development

Now Hiring Spa Manager!

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

• Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
• Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting –you are passionate about building a team of passionate spa professionals!
• Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.