Spa Manager

Hand & Stone Massage and Facial Spa; Cherry Hill Township (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa in Cherry Hill, NJ is seeking a full-time spa manager who is goal oriented and growth minded. The role emphasizes sales management, spa operations, and delivering exceptional customer service to drive membership programs and revenue.

The ideal candidate will have 2 to 3 years of management experience in spa, salon, retail, or hospitality, with a flexible schedule including nights and weekends.

Qualifications

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry.
• Flexible schedule with ability to work nights and weekends.
• Ability to promote massage and skincare services.

Responsibilities

• Coach and motivate the spa team to educate and delight clients for membership conversion.
• Drive revenue through scheduling, marketing and service upgrades.
• Recruit and build a team of passionate spa professionals.
• Deliver consistent, exceptional client experiences and operations.

Skills

Spa management

Sales management

Hospitality operations

Customer service

Job description

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

• Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
• Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting –you are passionate about building a team of passionate spa professionals!
• Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.