Spa Manager

Hand & Stone - 2500 Grant Ave - Philadelphia, PA; Cherry Hill Township (NJ); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa in the United States is seeking a full-time spa manager to lead our location with a focus on sales growth, spa operations, and delivering an outstanding guest experience. You will coach the team, drive membership conversions, schedule services, and partner with marketing to upgrade services and boost revenue.

The ideal candidate has 2 to 3 years of management experience in the salon/spa, retail, or hospitality industry, a flexible schedule including nights

Qualifications

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry.
• Flexible schedule – hours may include nights and a weekend day.
• Ability to promote massage and skin care services.

Responsibilities

• Coach and motivate spa team to educate and delight clients.
• Drive revenue via scheduling, marketing and upgrading services.
• Recruiting and building a team of spa professionals.
• Deliver a consistently excellent client experience.

Skills

Sales leadership

Spa operations

Customer service

Job description

Benefits

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule

Now Hiring Spa Manager!

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance

based on the following metrics:

• Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
• Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting –you are passionate about building a team of passionate spa professionals!
• Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.