Spa Manager

Hand & Stone Franchise Corp; Estero (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our Estero location. The ideal candidate is goal oriented, growth minded, with a proven background in sales management, spa operations, and delivering exceptional customer service.

You will be evaluated on membership conversion, revenue through scheduling and service upgrades, and recruiting top spa professionals, while ensuring an outstanding client experience and flexible scheduling.

Qualifications

• 2 to 3 years of management experience in spa, salon, retail, or hospitality.
• Flexible schedule including nights and a weekend day.
• Ability to promote massage and skin care services.

Responsibilities

• Coach and motivate spa team to educate and delight clients for Lifestyle Program.
• Drive revenue via scheduling, marketing, and service upgrades.
• Recruit and build a team of spa professionals.
• Deliver strong member base and exceptional client experience.

Skills

Sales leadership

Customer service

Goal-oriented

Growth mindset

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule

Now Hiring Spa Manager!

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

• Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
• Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting –you are passionate about building a team of passionate spa professionals!
• Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.