Spa Manager

Hand & Stone - 9240 Miley Dr - Winter Garden, FL; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Paid time off

Training & development

Job summary

A leading spa service provider in New York is hiring a full-time Spa Manager. The ideal candidate has 2-3 years of management experience in the salon, spa, retail, or hospitality industry and is skilled in sales management and customer service. Responsibilities include enhancing membership conversion, driving revenue through effective scheduling, and building a passionate team of professionals. This role requires a flexible schedule, including nights and weekends. Join a team focused on exceptional client experiences.

Qualifications

• 2 to 3 years management experience in salon/spa, retail, or hospitality.
• Flexible schedule including nights and weekends.

Responsibilities

• Coach and motivate the spa team to enhance membership conversion.
• Drive revenue through scheduling and marketing efforts.
• Build a strong team of spa professionals.
• Deliver excellent client experience and measure results.

Skills

Sales management

Spa operations

Customer service

Coaching and motivating teams

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Paid time off
• Training & development

Now Hiring Spa Manager!

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

• Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
• Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting –you are passionate about building a team of passionate spa professionals!
• Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.