Spa Front Desk & Guest Services Coordinator

Life Time, Inc.; Chicago (IL); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and ­—

401(k) retirement savings plan with a

Training and professional development

Paid sick leave

Job summary

Life Time, Inc. is seeking a LifeSpa Coordinator to answer calls, route callers to the right staff, and uphold a cheerful, helpful demeanor. The role also assists the Department Head with filing and general office duties.

Responsibilities include scheduling LifeSpa appointments, explaining products and services, and recommending upgrades. CPR/AED certification within 30 days is required; lifting up to 50 pounds may be needed.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products, services, and treatments to guests and assists them with determining their needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Communication

Mathematical ability

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time, Inc. is seeking a LifeSpa Coordinator to answer calls, route callers to the right staff, and uphold a cheerful, helpful demeanor. The role also assists the Department Head with filing and general office duties.

Responsibilities include scheduling LifeSpa appointments, explaining products and services, and recommending upgrades. CPR/AED certification within 30 days is required; lifting up to 50 pounds may be needed.