LifeSpa Front Desk & Guest Services Coordinator

Life Time Inc.; Burr Ridge (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and  

401(k) retirement savings plan with  

Training and professional development

Paid sick leave

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, and direct them to the right staff. You will schedule appointments, explain Life Spa options, and suggest upgrades while maintaining a cheerful, professional demeanor.

This role requires customer service experience, CPR/AED certification within 30 days, and proficiency with Microsoft Office. Position is on-site with Life Time benefits and team support.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Phone etiquette

MS Office

Data entry

Communication skills

CPR & AED

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Life Time Inc. is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, and direct them to the right staff. You will schedule appointments, explain Life Spa options, and suggest upgrades while maintaining a cheerful, professional demeanor.

This role requires customer service experience, CPR/AED certification within 30 days, and proficiency with Microsoft Office. Position is on-site with Life Time benefits and team support.