Spa Front Desk & Experience Coordinator

Life Time Inc.; Texas; On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator to operate the telephone system, greet callers, and direct them to the right staff with a cheerful attitude.

You will assist the Department Head with filing and basic office duties to keep operations smooth. You will explain Life Spa offerings to guests, schedule appointments, and promote upgrades while maintaining safety standards and a welcoming environment.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Familiarity with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Ability to calculate figures such as discounts, interest, and commissions.

Responsibilities

• Answer incoming internal calls to greet, schedule appointments, and assist members.
• Convert LifeSpa questions into appointments.
• Explain Life Spa products and services to guests and help determine their needs.
• Suggest upgrades or add-ons to products and services.
• Complete outgoing confirmation calls to schedule appointments.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is seeking a LifeSpa Coordinator to operate the telephone system, greet callers, and direct them to the right staff with a cheerful attitude.

You will assist the Department Head with filing and basic office duties to keep operations smooth. You will explain Life Spa offerings to guests, schedule appointments, and promote upgrades while maintaining safety standards and a welcoming environment.