LifeSpa Appointment Concierge

Life Time, Inc.

Northbrook (IL)

On-site

USD 21,000 - 25,000

Part time

14 days+

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Benefits offered by this job

Fully subsidized membership
Discounts on Life Time products and <b
401(k) retirement savings plan with a
Training and professional development
Paid sick leave where required by law
Medical, dental, vision, and Rx

Job summary

Life Time, Inc. is seeking a LifeSpa Coordinator to operate the telephone system, greet callers, and direct them to the appropriate personnel with a cheerful attitude. The role includes assisting the Department Head with filing and office duties as needed.

The position requires customer service experience, CPR/AED certification within 30 days, and proficiency in Microsoft Office applications. Prior reception experience is preferred, and the role involves up to 50 pounds lifting and safe work

Qualifications

  • High School Diploma or GED required.
  • 1 year of customer service experience.
  • CPR and AED certification within 30 days of hire.
  • Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook.
  • Ability to calculate figures and amounts such as discounts, interest and commissions.
  • Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.
  • 1 year of receptionist experience preferred.

Responsibilities

  • Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
  • Converts LifeSpa questions into appointments.
  • Explains Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
  • Suggests upgrades or add-ons to products and services.
  • Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
  • Uses all required safety devices to comply with company safety rules.

Skills

Customer service experience
Receptionist experience

Education

High School Diploma or GED
CPR and AED certification

Tools

Microsoft Office
Excel
PowerPoint
Outlook

Job description

Life Time, Inc. is seeking a LifeSpa Coordinator to operate the telephone system, greet callers, and direct them to the appropriate personnel with a cheerful attitude. The role includes assisting the Department Head with filing and office duties as needed.

The position requires customer service experience, CPR/AED certification within 30 days, and proficiency in Microsoft Office applications. Prior reception experience is preferred, and the role involves up to 50 pounds lifting and safe work

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