LifeSpa Concierge & Appointment Specialist

Life Time, Inc.; Deerfield Township (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Life Time, Inc. is seeking a LifeSpa Coordinator to handle front desk calls, greet guests, schedule appointments, and support the Department Head with office tasks. You will direct inquiries to the appropriate team and help guests choose Life Spa products and services.

You’ll maintain safety rules and demonstrate strong computer skills with MS Office. A High School diploma and 1 year of customer service experience are required; CPR/AED certification within 30 days of hire is expected.

Qualifications

• High School Diploma or GED
• 1 year of customer service experience
• CPR and AED certified within 30 days of hire
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook
• Ability to calculate figures and amounts such as discounts, interest and commissions
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
• Converts LifeSpa questions into appointments
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
• Suggests upgrades or add-ons to products and services
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
• Uses all required safety devices to comply with company safety rules

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time, Inc. is seeking a LifeSpa Coordinator to handle front desk calls, greet guests, schedule appointments, and support the Department Head with office tasks. You will direct inquiries to the appropriate team and help guests choose Life Spa products and services.

You’ll maintain safety rules and demonstrate strong computer skills with MS Office. A High School diploma and 1 year of customer service experience are required; CPR/AED certification within 30 days of hire is expected.