Spa Concierge & Scheduling Specialist

lifetime; Colorado; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fully subsidized membership

401(k) plan with company match

Training and professional development

Paid time off

Job summary

Life Time in Colorado seeks a LifeSpa Coordinator to operate the phone system, greet callers, and schedule appointments, while guiding guests to Life Spa products and services with a cheerful, professional attitude.

The role supports the Department Head with filing and office duties, and involves explaining Life Spa offerings, suggesting upgrades, and completing confirmation calls, all while prioritizing safety.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Proficient in Microsoft Office suite (Excel, PowerPoint, Outlook).

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Interpersonal skills

Numerical ability

Education

High School Diploma or GED

CPR and AED certification

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time in Colorado seeks a LifeSpa Coordinator to operate the phone system, greet callers, and schedule appointments, while guiding guests to Life Spa products and services with a cheerful, professional attitude.

The role supports the Department Head with filing and office duties, and involves explaining Life Spa offerings, suggesting upgrades, and completing confirmation calls, all while prioritizing safety.