LifeSpa Appointment Concierge

Life Time Inc.; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, and route inquiries to the right staff. The role supports the Department Head with filing and clerical tasks while maintaining a cheerful, customer-focused attitude.

The position emphasizes appointment scheduling, product explanations, and upselling Life Spa services. A friendly demeanor and basic computer skills are essential for success in this client-centered environment.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Ability to lift up to 50 pounds and stand/sit as needed.

Responsibilities

• Answer incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls and schedules appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Communication

Sales upselling

Time management

Education

High School Diploma or GED

CPR/AED certification within 30 days

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, and route inquiries to the right staff. The role supports the Department Head with filing and clerical tasks while maintaining a cheerful, customer-focused attitude.

The position emphasizes appointment scheduling, product explanations, and upselling Life Spa services. A friendly demeanor and basic computer skills are essential for success in this client-centered environment.