LifeSpa Concierge and Appointment Specialist

Life Time Inc.; Brea (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and*

401(k) retirement savings plan with公司匹

Training and professional development

Paid sick leave

Job summary

Life Time Inc. seeks a LifeSpa Coordinator to operate the telephone system, greet callers, and direct them to the appropriate personnel while maintaining a cheerful attitude. The role also assists the Department Head with filing and general office duties.

Responsibilities include handling internal calls, converting questions into appointments, explaining Life Spa offerings, suggesting add-ons, and making confirmation calls. Must follow safety rules and possess basic computer skills.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. seeks a LifeSpa Coordinator to operate the telephone system, greet callers, and direct them to the appropriate personnel while maintaining a cheerful attitude. The role also assists the Department Head with filing and general office duties.

Responsibilities include handling internal calls, converting questions into appointments, explaining Life Spa offerings, suggesting add-ons, and making confirmation calls. Must follow safety rules and possess basic computer skills.