LifeSpa Concierge & Appointment Specialist

Life Time Inc.; Saint Louis Park (MN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products

401(k) retirement savings plan with 21

Training and professional development

Paid sick leave

Medical, dental, vision coverage

Short/long-term disability insurance

Life insurance

Pre-tax flexible spending accounts

Parental leave and adoption assistance

Paid time off

Deferred compensation plan

Job summary

Life Time Inc. in Minnesota is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, and direct them to the right personnel with a cheerful, professional attitude. You will also assist the Department Head with filing and other office duties as needed.

Key responsibilities include converting LifeSpa questions into appointments, explaining products and services, suggesting upgrades, and completing follow-up calls while adhering to safety rules.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. in Minnesota is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, and direct them to the right personnel with a cheerful, professional attitude. You will also assist the Department Head with filing and other office duties as needed.

Key responsibilities include converting LifeSpa questions into appointments, explaining products and services, suggesting upgrades, and completing follow-up calls while adhering to safety rules.