Spa Concierge & Scheduler - Client Service & Retail

Cooper Aerobics; Dallas (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Cooper Aerobics in Dallas is seeking a Spa Coordinator to deliver exceptional guest experiences through check-in, appointment scheduling, and product retail. You will educate guests on services, process payments, and ensure smooth daily operations with reliable attendance.

The role requires strong communication skills, ability to work independently, and comfort with spa software. A hospitality mindset and weekend availability are essential.

Qualifications

• Excellent verbal communication and outstanding customer service.
• Ability to work without direct supervision and exercise sound judgment.
• Proficient with basic computer tasks and learn spa software quickly.

Responsibilities

• Greet guests warmly and assist with check-in and scheduling.
• Educate guests on spa services and products.
• Schedule and confirm appointments according to spa protocol.
• Process payments and refunds accurately.
• Promote and sell spa products and handle online orders.

Skills

Verbal communication

Interpersonal skills

Work independently

Basic computer skills

Spa software knowledge

Education

High school diploma or GED

1–2 years direct customer engagement

Retail experience preferred

Tools

Spa software

Job description

Cooper Aerobics in Dallas is seeking a Spa Coordinator to deliver exceptional guest experiences through check-in, appointment scheduling, and product retail. You will educate guests on services, process payments, and ensure smooth daily operations with reliable attendance.

The role requires strong communication skills, ability to work independently, and comfort with spa software. A hospitality mindset and weekend availability are essential.