Spa Concierge & Guest Experience Specialist

Cooper Aerobics Enterprises Inc; Dallas (TX); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Fitness membership for you and spouse

401(k) matching

Product discounts (spa, supplements, &

Wellness program with cash incentives

Job summary

Cooper Aerobics Enterprises Inc seeks a Spa Coordinator to manage guest check-in, schedule appointments, and drive retail sales while ensuring top-tier guest satisfaction. The role requires friendly, proactive service, product knowledge, and accurate payment handling in a fast-paced spa setting.

The ideal candidate will have 1–2 years of customer engagement experience, basic computer skills, and the ability to learn spa software.

Qualifications

• High school diploma or GED.
• 1–2 years of direct face-to-face customer engagement experience.
• Retail experience preferred; spa experience a plus.

Responsibilities

• Greet guests, manage check-in, and schedule appointments.
• Educate guests on spa services and products.
• Process payments and refunds accurately.
• Promote and sell spa products and online orders.
• Restock amenities and assist with product demonstrations.

Skills

Verbal communication

Interpersonal skills

Customer service

Independent work

Basic computer skills

Spa software

Education

High school diploma or GED

Tools

Spa software

Job description

Cooper Aerobics Enterprises Inc seeks a Spa Coordinator to manage guest check-in, schedule appointments, and drive retail sales while ensuring top-tier guest satisfaction. The role requires friendly, proactive service, product knowledge, and accurate payment handling in a fast-paced spa setting.

The ideal candidate will have 1–2 years of customer engagement experience, basic computer skills, and the ability to learn spa software.