Spa Concierge & Appointment Specialist

Life Time Inc.; Folsom (AL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and服务

401(k) retirement savings plan with公司匹

Training and professional development

Paid sick leave

Job summary

Life Time Inc. is seeking a Life Spa Coordinator to operate the telephone system, greet callers, and route them to the right staff while delivering a cheerful, professional experience.

The role also supports the Department Head with filing and general office duties to keep the club administration running smoothly. You will answer internal calls, schedule LifeSpa appointments, explain Life Spa products, and help guests determine their needs.

Qualifications

• High School Diploma or GED is required.
• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is seeking a Life Spa Coordinator to operate the telephone system, greet callers, and route them to the right staff while delivering a cheerful, professional experience.

The role also supports the Department Head with filing and general office duties to keep the club administration running smoothly. You will answer internal calls, schedule LifeSpa appointments, explain Life Spa products, and help guests determine their needs.