Solutions Engineer - Technical Sales (Presales)

Atlassian; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health and wellbeing resources

Paid volunteer days

Job summary

At Atlassian, we empower teams with collaborative software and flexible work options. As a presales professional, you will partner with sales to discover customer needs, map them to Atlassian solutions, and demonstrate value through expert, compelling product demonstrations.

You will identify expansion opportunities, coordinate cross-product solutions, and guide customers on best practices. The role suits those with 1–4+ years in presales, strong communication, and a collaborative,

Qualifications

• Bachelor's degree or equivalent.
• 1–4+ years in presales or customer-facing roles.
• Deep knowledge of Atlassian's product suite.
• Proven experience delivering product demonstrations.
• Ability to identify expansion opportunities and align with customer goals.
• Strong organizational and communication skills.
• Collaborative, execution-focused mindset.

Responsibilities

• Technical Engagement: Partner with sales to engage in customer discovery, identifying business challenges and desired outcomes while mapping them to Atlassian's value propositions and solutions.
• Opportunity Identification: Identify opportunities for cross-product and solution expansion to maximize customer value.
• Technical Problem Solving: Investigate and understand client pain points to craft meaningful solutions.
• Product Expertise: Act as a product expert, clearly articulating and demonstrating how Atlassian's software drives collaboration and productivity.
• Value-Driven Demonstrations: Deliver engaging demonstrations showcasing how Atlassian's solutions empower teams and drive outcomes.
• Technical Sales Leadership: Guide customers on best practices and implementation strategies to achieve success with Atlassian software.
• Sales Collaboration: Build strong partnerships with sales counterparts to improve engagement and optimize the sales cycle.
• Customer Advocacy: Gather customer feedback and competitive insights, sharing them with product teams to influence improvements.

Skills

Customer engagement

Solution selling

Product expertise

Stakeholder influence

Strong communication

Education

Bachelor's degree or equivalent

Job description

At Atlassian, we empower teams with collaborative software and flexible work options. As a presales professional, you will partner with sales to discover customer needs, map them to Atlassian solutions, and demonstrate value through expert, compelling product demonstrations.

You will identify expansion opportunities, coordinate cross-product solutions, and guide customers on best practices. The role suits those with 1–4+ years in presales, strong communication, and a collaborative,