Solutions Engineer | PST or EST US | Remote

Ladders; United States; À distance; USD 182 000 - 226 000; Plein temps

Avantages offerts par ce poste

Remote work

Career development

Transparent updates

Autonomy to innovate

In-person onboarding

30 days annual leave

Résumé du poste

Ladders, a leader in Technical Services, seeks a Solutions Engineer for a remote role in the United States. You will translate complex product capabilities into customer value, partnering with Sales to shape technical conversations and guide opportunities from evaluation to decision.

Bring 5+ years in technical pre-sales, especially with Open Source or metrics/monitoring, and communicate effectively with global, remote teams. This role emphasizes customer impact and enablement.

Qualifications

• 5+ years of technical pre-sales experience in a related field.
• Experience with Open Source technologies or metrics/monitoring.
• Strong communication and collaboration across remote teams.
• Ability to translate complex product capabilities into customer value.
• Proactive, self-motivated, and problem-solving mindset.

Responsabilités

• Partner with Sales to communicate the company's value proposition and strategy
• Own technical engagement with customers to support and close high-velocity opportunities
• Deliver product and technical presentations to customers
• Proactively communicate customer feedback to internal teams
• Drive product discussions based on customer interactions; enhance documentation and create enablement materials such as blog posts and videos

Connaissances

Open Source technologies

Metrics/Monitoring

Pre-sales

Sales collaboration

Technical presentations

Description du poste

For our client, we are seeking a Solutions Engineer to join the team of a leader in the Technical Services space.

This remote role is ideal for a technically fluent pre-sales professional who can translate complex product capabilities into clear customer value. You will partner closely with Sales to shape technical conversations, guide high-velocity opportunities, and help move prospects from evaluation to decision. The role also plays a key part in bringing customer feedback back into the organization to inform product direction, enablement, and documentation.

Location: Remote

Compensation: $182,000 – $226,000 annually

Responsibilities

• Partner with Sales to communicate the company's value proposition and strategy
• Own technical engagement with customers to support and close high-velocity opportunities
• Deliver product and technical presentations to customers
• Proactively communicate customer feedback to internal teams
• Drive product discussions based on customer interactionsEnhance documentation and create enablement materials such as blog posts and videos

Qualifications

• 5+ years of technical pre-sales experience, preferably with Open Source technologies or in the Metrics/Monitoring space
• Strong judgment, collaboration, and leadership skills in a startup environment
• Excellent written and oral communication skills for effective collaboration with remote teams and customers
• Technical mindset with a desire for continuous growth and problem-solving
• Self-motivated and creative, with a history of taking initiative

Benefits

• 100% remote work with a global culture
• Opportunities for career growth and development
• Transparent communication and regular company-wide updates
• Autonomy to innovate and try new things
• In-person onboarding to foster team connections
• 30 days of annual leave, including dedicated shutdown days

Our client is an equal opportunity employer.