Senior Solutions Engineer, Acquisition | West Coast | Remote

Ladders; United States; Remote; USD 204,000 - 254,000; Full time

Benefits offered by this job

Remote work

Global culture

Career growth opportunities

Open source community

Job summary

Ladders is seeking a Senior Solutions Engineer, Acquisition for a remote US-based role. You will partner with Sales to communicate value, own technical engagements with customers, and deliver product/technical presentations.

You will gather customer insights, drive product discussions, and develop enablement materials. The position offers a generous compensation range of $204,000 to $254,000 per year with global remote flexibility.

Qualifications

• 5+ years of technical pre-sales experience.
• Excellent written and oral communication abilities.
• Strong collaboration, leadership and judgment.
• Technical mindset with growth drive.
• Self-motivated with a history of initiative.

Responsibilities

• Partner with Sales to communicate the company's value proposition.
• Own technical engagement with customers to help close opportunities.
• Deliver product and technical presentations to clients.
• Proactively communicate customer feedback to internal teams.
• Drive product discussions based on customer insights.
• Enhance documentation and create enablement materials.
• Help solve technical and customer challenges for a high-growth team.

Skills

Pre-sales experience

Communication skills

Collaboration & leadership

Technical mindset

Initiative & motivation

Tools

Open source technologies

Monitoring & observability tools

Job description

For our client, we are seeking a Senior Solutions Engineer, Acquisition to join the team of a leader in the Technical Services space.

This role will focus on technical pre-sales support for a high-growth go-to-market team, helping prospective customers understand the value of the company's open source-inspired monitoring and observability solutions. You will partner closely with Sales to guide customer conversations, shape product discussions, and remove technical barriers that impact deal progress. The position also calls for strong cross-functional collaboration with internal teams to capture customer feedback, strengthen enablement, and improve the resources used to support future opportunities.

Location: Remote

Compensation: $204,000 – $254,000 annually

Responsibilities

• Partner with Sales to communicate the company's value proposition
• Own technical engagement with customers to help close opportunities
• Deliver product and technical presentations to clients
• Proactively communicate customer feedback to internal teams
• Drive product discussions based on customer insights
• Enhance documentation and create enablement materials
• Help solve technical and customer challenges for a high-growth team

Qualifications

• 5+ years of technical pre-sales experience, preferably with open source technologies or in the metrics/monitoring space
• Strong judgment, collaboration, and leadership skills
• Excellent written and oral communication abilities
• Technical mindset with a desire for growth
• Self-motivated and creative, with a history of taking initiative
• Experience in post-sales or engineering roles is a plus
• Ideally located on the West Coast

Benefits

• 100% remote work with a global culture
• Opportunities for career growth and development
• Transparent communication and regular company updates
• Innovation-driven environment with autonomy
• Open source roots fostering community-driven values
• Empowered teams with a high trust, low ego culture
• In-person onboarding for new hires
• Global annual leave policy of 30 days, including dedicated shutdown days

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.