Solutions Architecture Manager - Pre-Sales & Growth

Stripe; Chicago (IL); On-site; USD 232,000 - 347,000; Full time

Benefits offered by this job

Equity

401(k)

Medical/Dental/Vision

Wellness stipends

Job summary

Stripe in Chicago is seeking a proven pre-sales leader to build and guide a world-class Solutions Architecture team. You’ll partner with Sales, Professional Services and Product to drive strategic deals and customer outcomes.

The role emphasizes executive engagement, cross-functional collaboration, and growing the existing user base through upsells, with travel about 25% and a focus on SaaS/platform models.

Qualifications

• Minimum 3+ years of pre-sales leadership experience.
• 10+ years’ experience in technical sales / consulting / GTM functions.
• Track record of building and leading solution architecture/engineering teams in SaaS or usage-based models.
• Energy, enthusiasm, and passion for making customers successful.
• Previous technical sales experience with APIs and/or payments industry.
• Strong executive presence and ability to foster deep relationships with users.
• Bachelor's degree or equivalent military experience.
• Willingness to travel ~25% to engage with customers and internal teams.

Responsibilities

• Partner with Sales, Marketing and Product to develop joint go-to-market initiatives.
• Recruit, hire, lead, retain and coach a world class pre-sales team; advocate for the SA function.
• Align with segment leaders to understand trends and share insights with Stripe’s leadership and product teams.
• Drive a positive, growth-minded culture while guiding the SA team in a fast-paced environment.
• Define and drive success by enabling upsells and cross-sell motions.
• Collaborate with cross-functional teams to drive customer outcomes and revenue retention.
• Develop and maintain executive relationships; lead EBCs with key customers.
• Stay current on industry trends to shape strategy around user engagements.

Skills

Pre-sales leadership

Executive engagement

Cross-functional collaboration

SaaS/payments domain knowledge

People leadership

Education

Bachelor's degree or equivalent

Job description

Stripe in Chicago is seeking a proven pre-sales leader to build and guide a world-class Solutions Architecture team. You’ll partner with Sales, Professional Services and Product to drive strategic deals and customer outcomes.

The role emphasizes executive engagement, cross-functional collaboration, and growing the existing user base through upsells, with travel about 25% and a focus on SaaS/platform models.