Enterprise Solutions Architect - Presales & Growth

Stripe; Chicago (IL); On-site; USD 170,000 - 210,000; Full time

Job summary

Stripe is seeking an experienced Solutions Architect in Chicago to build trusted C-level partnerships and guide customers through complex monetization and growth initiatives.

You will craft end-to-end Stripe solutions, align with customer roadmaps, and drive adoption across product, engineering, and sales teams. This role demands strategic thinking, strong communication, executive presence, and willingness to travel up to 25% to meet clients where they operate.

Qualifications

• 7+ years in a customer-facing engineering role such as solution consultant, solutions architect, or sales engineer in a global software enterprise.
• 5+ years of experience in pre-sales.
• Experience in payments, billing, invoicing, issuing, banking or fintech space.
• Executive engagement skills with senior decision-makers and credibility at all levels.
• Strong communication and presentation skills for technical and non-technical audiences.
• Understanding of SDLC and API architectures; coding background in Stripe languages is a plus.
• Ability to operate independently in a fast-paced environment.
• English fluency (verbal and written).
• Willingness to travel as needed.

Responsibilities

• Be a key Stripe account team member involved in shaping customer strategy.
• Identify and close complex opportunities and accelerate solution adoption.
• Engage CIO/CTO/COO/CRO/CDO and heads of product engineering and payments.
• Design and apply Stripe solutions to customer challenges and articulate end-to-end journeys.
• Conduct business analysis and research to support growth for the customer.
• Lead strategy engagements and secure technical wins through executive briefings.
• Expand Stripe footprint into new markets and business units with new capabilities.
• Voice of the Customer: surface insights to leadership and product teams.
• Participate in sales forecasting and account planning; travel as needed.
• Travel approximately 25% to engage with customers in person.

Skills

Enterprise architecture

Pre-sales

Executive engagement

API architectures

Customer-facing

Communication

Travel willingness

Strategic thinking

Job description

Stripe is seeking an experienced Solutions Architect in Chicago to build trusted C-level partnerships and guide customers through complex monetization and growth initiatives.

You will craft end-to-end Stripe solutions, align with customer roadmaps, and drive adoption across product, engineering, and sales teams. This role demands strategic thinking, strong communication, executive presence, and willingness to travel up to 25% to meet clients where they operate.