Solutions Analyst, Print Solutions & Pre-Sales

Canon Solutions America; Irvine (CA); Hybrid; USD 69,300 - 103,770; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day

Volunteer opportunities

Canon welcome kit

Job summary

Canon U.S.A., Inc. seeks a technical consultant to design and implement software solutions and professional services in collaboration with sales teams and customers.

The role involves on-site customer visits, technical advisory with IT staff, and developing POCs and SOWs for review and approval. Candidates should have a Bachelor’s degree or equivalent, 0–2 years of related experience, and relevant printing pre-sales/post-sales support experience.

Qualifications

• >>Bachelor's degree or equivalent experience; 0–2 years of related work.
• Experience in printing pre-sales/post-sales support in Large Format, office and production environments.
• Willing to travel up to 70% with overnight stays; valid driver’s license and auto insurance.
• Fiery Professional & Expert Certification.
• Certified Color Management Professional Master; post-sales 24/7 support.
• Assist customers with onboarding to increase print volumes.

Responsibilities

• Participate in on-site customer visits for meetings, surveys, inspections.
• Meet with customer IT staff as technical advisor.
• Assist with RFP responses and develop workflows.
• Develop POC proposals for customer review and approval.
• Draft Statements of Work outlining customer requirements and responsibilities.
• Ensure configurations are complete and accurate.

Skills

Client facing

Technical consulting

Proposal development

Training customers

Technical communication

Education

Bachelor's degree or equivalent experience

Fiery Professional & Expert Certification

Certified Color Management Professional Master

0–2 years related experience

Job description

Canon U.S.A., Inc. seeks a technical consultant to design and implement software solutions and professional services in collaboration with sales teams and customers.

The role involves on-site customer visits, technical advisory with IT staff, and developing POCs and SOWs for review and approval. Candidates should have a Bachelor’s degree or equivalent, 0–2 years of related experience, and relevant printing pre-sales/post-sales support experience.