Solutions Analyst

Canon USA; Irvine (CA); On-site; USD 76,150 - 114,040; Full time

Benefits offered by this job

Medical insurance

401(k) Savings Plan

Discretionary profit sharing

Educational assistance

Job summary

Canon U.S.A., Inc. is seeking a professional to collaborate with internal Sales teams to strategize and drive solutions revenue initiatives. You will translate customer needs into system requirements, develop POCs, and draft Statements of Work defining responsibilities and deliverables.

The role requires strong IT knowledge,excellent communication, and up to 70% travel. A Bachelor's degree and 3–5 years related experience are required, with visa sponsorship not available.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
• Experience supporting software sales with an internal Sales team is required. Direct Sales experience is a plus.
• Thorough understanding of Information Technology systems and terminology.
• Excellent verbal and written communications, with the ability to adapt the communication style to internal and external clients.
• Demonstrable personal organization skills and attention to detail.
• Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (e.g., Kofax, Laserfiche, PaperCut, uniFLOW).
• Strong working knowledge of consultative sales, document management/scanning applications, output management solutions, and security services.
• Extensive travel required, up to 70% with overnight stays (valid driver's license and acceptable driving record necessary).
• Must be legally authorized to work in the United States; visa sponsorship not available.

Responsibilities

• Works with assigned internal Sales teams to strategize, develop and participate in solutions revenue initiatives.
• Partners with each Sales Manager within the assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
• As a technical advisor, interfaces with customers, sponsors and other stakeholders to identify improvement opportunities in their current business processes.
• Generates the highest level of system requirements based on the customer's needs and constraints such as budget and schedule, ensuring requirements are consistent, complete, accurate and operationally defined.
• Develops a Proof of Concept (POC) to be delivered to the customer for review and approval when necessary.
• Creates a Statement of Work (SOW) that outlines the customer requirements, responsibilities and Canon deliverables.

Skills

Sales support

IT knowledge

Communication

Organization

Travel readiness

Education

Bachelor's degree or equivalent experience

Tools

Kofax

Laserfiche

PaperCut

uniFLOW

Job description

Responsibilities

• Works with assigned internal Sales teams to strategize, develop and participate in solutions revenue initiatives.
• Partners with each Sales Manager within the assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
• As a technical advisor, interfaces with customers, sponsors and other stakeholders to identify improvement opportunities in their current business processes.
• Generates the highest level of system requirements based on the customer's needs and constraints such as budget and schedule, ensuring requirements are consistent, complete, accurate and operationally defined.
• Develops a Proof of Concept (POC) to be delivered to the customer for review and approval when necessary.
• Creates a Statement of Work (SOW) that outlines the customer requirements, responsibilities and Canon deliverables.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
• Experience supporting software sales with an internal Sales team is required. Direct Sales experience is a plus.
• Thorough understanding of Information Technology systems and terminology.
• Excellent verbal and written communications, with the ability to adapt the communication style to internal and external clients.
• Demonstrable personal organization skills and attention to detail.
• Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (e.g., Kofax, Laserfiche, PaperCut, uniFLOW).
• Strong working knowledge of consultative sales, document management/scanning applications, output management solutions, and security services.
• Extensive travel required, up to 70% with overnight stays (valid driver's license and acceptable driving record necessary).
• Must be legally authorized to work in the United States; visa sponsorship not available.

Enterprise Industry Certifications

• CompTIA Cloud Essentials+
• CompTIA Project+
• CompTIA Security+

Production Specific Requirements

• Either Certified Color Management Professional or experience in black and white printing with data stream and data conversion software.
• Additional Data Stream knowledge – AFP, VIPP, PPML, LCDS and Metacode a plus.
• A working knowledge of production room software.
• High‑speed black and white operator production experience.

Compensation

In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually.

Benefits

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more.

Workstyle

Hybrid – full‑time position requiring presence in the office three days a week with option to work from home the remaining days. Office reporting requirements may change based on business needs.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Legal Compliance

We comply with all applicable federal, state and local laws, regulations and mandates, including those required of a federal government contractor/subcontractor. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.