Social Security Benefits Claims Specialist - Telework Eligible

Social Security Administration; Juneau (AK); On-site; USD 57,000 - 110,000; Full time

Job summary

Social Security Administration in Juneau, Alaska seeks a Social Insurance Specialist (Claims Specialist) to interview the public and verify eligibility for retirement, survivors, disability, health insurance benefits and SSI, including state supplements.

The role involves adjudicating entitlement or disallowance, resolving discrepancies, and using SSA technology to access and update claims information. Telework is eligible; full-time permanent position in Juneau.

Qualifications

• GS-7: 1 year of graduate education or a Bachelor's degree with superior academic achievement.
• GS-9: Master's or two years of progressive graduate education or professional degrees (LL.B./J.D.).
• GS-11: Ph.D. or three years of graduate education toward a Ph.D.

Responsibilities

• Conduct interviews with the public to verify information about eligibility for retirement, survivors, disability, health insurance benefits, and SSI eligibility.
• Resolve discrepancies, clarify issues and make final entitlement or disallowance decisions.
• Adjudicate entitlement or disallowance at all levels of difficulty and use SSA systems to access and update claims information.

Education

Graduate education requirements (GS-7/9/11)

Job description

Social Security Administration in Juneau, Alaska seeks a Social Insurance Specialist (Claims Specialist) to interview the public and verify eligibility for retirement, survivors, disability, health insurance benefits and SSI, including state supplements.

The role involves adjudicating entitlement or disallowance, resolving discrepancies, and using SSA technology to access and update claims information. Telework is eligible; full-time permanent position in Juneau.