SMB Cloud Adoption Solutions Manager

Amazon Web Services (AWS); New York (NY); On-site; USD 145,000 - 195,000; Full time

Job summary

Amazon Web Services (AWS) seeks a Customer Solutions Manager to help SMBs realize sustained value through rapid cloud migrations and modern cloud-native solutions. You will guide programs end-to-end, collaborating with sales, solution architecture, and enterprise support to deliver strategic outcomes.

You will work with executive stakeholders, drive education and engagement, and build scalable, repeatable cloud adoption paths across diverse customers in the US market.

Qualifications

• 5+ years leading large-scale technical or engineering programs with proven outcomes.
• 5+ years in enterprise IT, vendor, or consulting environments.
• Experience in customer-facing roles and business-case development.

Responsibilities

• As a Customer Solutions Manager, drive end-to-end cloud adoption for SMB customers.
• Collaborate with sales, solution architecture, enterprise support, and partners.
• Identify strategic opportunities, set roadmaps, and govern program execution.
• Educate customers to accelerate cloud migrations and cloud-native solutions.
• Engage with C-suite and maintain repeatable, scalable solutions.

Skills

Leadership

Program management

Customer-facing roles

Strategic thinking

Cross-functional collaboration

Data-driven decision making

Communication skills

Change management

Education

Bachelor's degree in Science, Technology, Engineering, Math, or related field

Job description

Amazon Web Services (AWS) seeks a Customer Solutions Manager to help SMBs realize sustained value through rapid cloud migrations and modern cloud-native solutions. You will guide programs end-to-end, collaborating with sales, solution architecture, and enterprise support to deliver strategic outcomes.

You will work with executive stakeholders, drive education and engagement, and build scalable, repeatable cloud adoption paths across diverse customers in the US market.